Think Ninja is a free app
available to all young people aged 11-17 who live on the Isle of Wight. Based
on principles of cognitive behavioural therapy (CBT), the app helps young
people to notice and change their thinking styles so they can maintain positive
mental health and emotional wellbeing. The app has been updated to include
specific information and activities relating to coronavirus. Follow this link
to see introductory videos as well as a direct link to the Apple App Store and
the Google Play Store – young people need to input their postcode and date of
birth to gain access.
Think Ninja is not available for PCs and offers
support only – it should not therefore be used as a replacement intervention
for mental health input from NHS CAMHS or counselling services.
open to CCAMHS will still be able to access the service for support. However,
the way to do this has, temporarily, changed. The clinic is closed to service
users; we are not doing any face-to-face appointments, at the clinic, at homes
or out in the community. If a situation is deemed urgent and requiring
face-to-face contact, this will be dealt with by the team on a case-by-case
basis. Therefore, the vast majority of our work will for now be completed via
telephone or video calls.
If the service-user
has an allocated clinician, they will be contacted directly to arrange ongoing
telephone or video call contact. Ongoing support will be agreed by the
service-user (and if appropriate, their family) and allocated clinician but
will likely be regular check-in phone calls. We are currently not able to offer
routine therapy appointments to the vast majority of our service-users, only
those with high-need and significant risk.
If the service user
has been open to CCAMHS, and discharged within the past 3 months,
they are able to seek support directly. They can telephone the clinic
on 01983 523602 for advice. What we
can offer those recently discharged will be determined on a case-by-case basis;
we cannot guarantee that service-users recently discharged will be offered
ongoing support. Only those considered at risk of harm to self or others will
be offered direct CCAMHS involvement for the current time, but we will offer
guidance on accessing self-help resources and other services to those we cannot
see directly ourselves currently. Those who have been previously open to
CCAMHS, but discharged more than 3 months ago, or those who have not been open
to CCAMHS before, will need to be referred by a professional (for example a GP,
staff member from school, paediatrician, or health visitor).
We are not
currently accepting referrals to CCAMHS unless there is an identified risk of
harm to self or others, which is deemed significant. Any referrals that are
received are being screened by qualified clinicians regularly. We are accepting
referrals for high risk individuals, but we ask that, while we are temporarily
closed due to Covid-19 government guidance, no referrals for routine or
non-urgent patients are sent to us. If we receive any referrals which are not
urgent, we will offer sign-posting to other services or self-help resources,
but will not be accepting the referral at the current time. If you are
unsure of whether a case is urgent, please telephone the clinic on 01983 523602 to discuss with a
clinician before sending a referral.
This plan for
business continuity will be subject to regular checks and updates and may be
altered at short notice if the situation or guidance change. We will endeavour
to update our service-users of any changes as soon as possible.
telephone number (open 9-5 Monday to Friday): 01983 523602
Out of hours (for
urgent support outside of the CCAMHS clinic opening times): 01983 522214
CCAMHS clinic email: firstname.lastname@example.org (for non-urgent enquiries)
The Isle of Wight Youth Trust offers
free support, information and advice for young Islanders aged 4- 25 years and
their families. Due to the current COVID-19 outbreak, the Youth Trust Team is
working remotely. During this time, they are contactable by phoning 01983 529 569 between 10am -4pm Monday
to Friday. They will also be responding to emails sent to email@example.com. You can also keep up to date with Youth
Trust news and tips for supporting your mental health by visiting
The Isle of Wight Youth Trust or following their social media accounts:
Talk2 Counselling service for children and young people. Providing help and support for children’s emotional health and wellbeing that is child directed, systems focused, strengths based and outcome informed. In light of coronavirus, currently offering support and reassurance to children and families by telephone.
Referrals received over the phone and electronically as always but not currently received in the post.
Phone number: 01983865657
Email: firstname.lastname@example.org or Talk2@Barnardos.org.uk
Website: Click here.
Barnardo’s Frankie Counselling Service
Frankie Counselling service is a counselling service for children and young people who have been affected by Child Sexual Abuse, Child Sexual Exploitation or FGM. Referrals can be made by professionals or self-referral – contact the team on email@example.com.
During the COVID19 pandemic counsellors continue to offer 1-1 support to children and young people via the phone, Whatsapp or video. New referrals will be actioned and assessed via the phone or other media platform.
Isle of Wight Family Centres offer information, advice and guidance for parents of children 0-19 which includes a range of evidence parenting programmes and usually universal stay and play sessions for parents with children 0-5. Currently during the COVID 19 crisis we are not offering any face to face sessions, however any parent who has been passed to us wishing to have some support will receive telephone support and guidance and we will be offering virtual classrooms for our course delivery and this will be available in the next few weeks. Our centres are open for prearranged appointments with the midwives or health visitors.
In order to access any support or just to ask questions about what may be available or ideas for how to manage family life at this time, please email IOWfamilyCentres@barnardos.org.uk or call East Newport Hub 01983 529208, Sandown Hub 01983 40878, Ryde Hub 01983 617617. We have a Facebook page which is updated regularly. Find us @ Isle of Wight Family Centres.
Barnardo’s Intensive Family Support Service
Barnardo’s Intensive Family Support Service provides whole family intensive family support to families across the Island (also known as Strengthening Families). Families can be referred by professionals such as schools, social workers (stepping down families to universal or Early Help), GPs, Job Centre Advisors, health workers, police.
Referral forms can be found on the Isle of Wight Council website here. Families who meet criteria can receive 6-9 months of Intensive whole family support.
During the COVID19 pandemic we are continuing to deliver family support via phone, Whatsapp or video. We are continuing receive referrals to the service and allocate workers. If families would like to receive this support, they should contact their local family centre hub (East Newport Hub 01983 529208, Sandown Hub 01983 40878, Ryde Hub 01983 617617) to discuss if they meet the criteria – if so, staff will process the referral with them.
counselling services – Mountbatten continue to support children and young
people both pre and post bereavements.
At this time, sessions are conducted by telephone (the service is
exploring options for video calls and online forums). New referrals continue to
Contact Mountbatten on 01983 217346 or firstname.lastname@example.org
4 U safe haven – this is an emotional crisis support service for young people
aged 11-17 (up to 18 with additional needs). We
have currently closed the face to face Space 4 U drop in sessions. There
is a dedicated Space 4 U mobile number that young people can contact during the
2 normal face to face Space 4 U sessions- Monday 6pm- 8.30pm and Wednesday 6pm
to 8.30pm. Phone number- 07741
665182. We are currently looking at ways to increase the number of
sessions that the phone will be answered, as well as setting up web chat for
young people to access.
For people who
identify as LGBT+ or are questioning their sexuality or gender identity. If you
are aged under 21 (under 25 with additional needs) then Breakout Youth can
provide confidential one to one support, youth groups, sexual health advice and
support and signpost to other services that may help you. We have currently closed all
of our face to face Breakout groups across the service. The Breakout
phone enquiries line has now been redirected to the service manager, and will
be answered Monday to Thursday 9.30am -3.30pm (02380 224 224 Option 4) In the times when this line will not
be answered, there is a voicemail service, that will be picked up on the next
working day and responded to. The email enquiries line is getting checked
daily (Monday to Friday) and messages responded to as soon as possible (email@example.com)
All young people that are already attending Breakout Youth
Groups on the island are receiving weekly check ins from the youth worker, with
the offer of 1-2-1 telephone sessions if the young person feels they would like
to talk to a youth worker.
Referrals- we are still accepting referrals, and they will
be dealt with on an individual basis. For example, if a young person
would benefit from immediate phone 1-2-1 sessions, then we will arrange this
during this time.
Online groups- we are hoping to commence online
youth groups for current young people, and we are currently researching the
best platform to facilitate these with. Once this decision has been made,
young people will be contacted to advise on how to access these session, along
with group agreements and information around maintaining confidentiality
etc. These will likely be held at the same time as the face to face
groups would have happened each week (Thursday evening) We are currently
looking at designing sessions that would be a real benefit to young people in
these current times of isolation and potentially heightened anxiety.
A free and
confidential service for all children and young people aged 24 and under,
supporting young people affected by drugs or alcohol. We work with you to
achieve your goals, and can come to you. You can get help using an online referral form,
or by calling 01983 526654, emailing
firstname.lastname@example.org or texting
on 07980 778876.
In light of coronavirus,
InclusionInspire is delivering a primarily telephone based service in order to
reduce spread of the virus while maintaining positive contact with service
users. The level of contact has been assessed according to risk on a case by
case basis to ensure that whatever our staffing level at any given time we
prioritise the most at risk patients.
Home Visits, Outreach and face to
face work are still taking place when it is necessary and other methods of
support cannot be used. A COVID-19 pre-screening taking place in advance
We are increasing access to
on-line interventions and posting work books and resources to clients. We are
facilitating triage assessments via telephone in the usual assessment slots.
We are frequently reviewing prescription regimes
in the light of a rapidly changing picture of pharmacy availability. In some
cases we are providing take home prescriptions (with safe storage boxes and
naloxone where indicated) to avoid interruptions to prescriptions such
as when pharmacies close or are unable to provide supervised consumption.
This is challenging and we are working with the LPC to minimize interruptions.
In accordance with nationally agreed guidance in most cases it is considered
less dangerous to provide take home medications than to allow clients to be
left without medication at all.
This service provides support to
young carers and their families on a needs-led basis. At the moment, due to
coronavirus, this includes:
website is currently being updated to reflect the support available – link
Referrals accepted by email to email@example.com,
phone number is 01983 861071.
identified a designated phone number for young people to message the School
Nursing team if they are anxious or worried at this time. We will be able to
offer a call back with advice and signpost to the best resources and services
for young people. This is a safe and confidential service especially for young
The number is 07341 868124. This dedicated phone line will be open Monday to
Friday between 9am and 4pm, including in the school holidays. The young person
should leave a message and a member of the team will get back to them as soon
as possible, within 24 hours (within the working week of Monday to Friday).