Improving the quality of care for children and young people in Wessex

It can be extremely stressful when your child is unwell. Not only is it hard to find reliable information, it is often difficult to know if your child needs to be seen by a healthcare professional, and if so, how urgently.

The resources on the Healthier Together website have been developed by healthcare professionals from across Dorset, Hampshire and the Isle of Wight. You'll find clear information on common childhood illnesses, including advice on what 'red-flag' signs to look out for, what you should do to keep your child comfortable, how long your child's symptoms are likely to last and where to seek help.

Core Principles

  1. Parents feel empowered about whether and when they need to seek the advice of a healthcare professional.
  2. Parents are clearly signposted to appropriate healthcare services when required.
  3. At every point of contact, the healthcare practitioner (doctor, nurse, paramedic, pharmacist) should have a clear understanding of the limits of their own competence and when and where to seek guidance.
  4. Parents should receive consistent and appropriate advice across the whole urgent care system.
  5. Standardisation of local referral pathways and clinical guidelines across the whole acute care system, which are understood by all healthcare practitioners.
  6. Effective communication and information sharing between healthcare practitioners and services across the whole acute care system should be in place.

We have actively listened to the views of parents/carers accessing the service as well as the healthcare professionals delivering urgent care paediatric services. By working together we aim to improve how care is delivered to children and young people in Wessex.

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